skitched-20140905-183514
I've been talking to a few companies recently about their struggles to improve their product development processes. I realized that they were missing the two prerequisites for improvement: process clarity and process stability.
If you don't have clarity, improvement efforts will simply be reinventing the wheel. If you don't have stability (or predictability), then you're sailing without a compass.
First make the process visible. Then make sure it's followed. Now you can move forward.